Our

Privacy Policy

Effective Date: 8/6/2025

Sound Cleaning Resources Inc ("we," "us," or "our") is committed to protecting the privacy of our website visitors. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

Business Information

  • Business Name: Sound Cleaning Resources Inc

  • Location: Issaquah, WA, USA

  • Contact Information: info@soundclean.com, (425) 451-3337

Information We Collect

We collect two types of information from visitors:

1. Personal Information (provided via website forms, phone, email, or in person)

  • Name

  • Email address

  • Phone number

  • Address

2. Non-Personal Information (automatically collected)

  • IP address

  • Browser type

  • Geographical location

How We Collect Information

  • Forms: Personal information is gathered when visitors fill out service requests, contact forms, or provide information by phone, email, or in person.

  • Third-Party Tools: We use services including Google Analytics, Google Tag Manager, Bing Ads UET Tag, and Meta ads tag to collect non-personal information for performance and advertising measurement.

How We Use Your Information

  • Providing Services: To respond to inquiries, provide customized estimates, schedule services, and communicate about service status.

  • Communications:
    By submitting your information through our website or other communication channels, you consent to receive text messages, phone calls, and emails from us related to your inquiry, estimates, appointment reminders, service updates, and other necessary business communications.

    • Opt-Out of Texts: Reply “STOP” to any text message to unsubscribe.

    • Opt-Out of Emails or Calls: Follow the unsubscribe instructions in our emails or contact us directly.

  • Performance & Marketing: To analyze website performance, improve our services, and measure the effectiveness of advertising and SEO efforts.

Sharing Information

We do not sell, rent, or share any personal or non-personal data with third parties.

Data Security

We take data security seriously. All personal information is stored in our CRM software (Zoho CRM), which uses encryption and multi-factor authentication. Information submitted through web forms is encrypted in transit.

User Rights

  • Data Deletion: To delete your personal information, contact us at info@soundclean.com.

  • Opt-Out: See “How We Use Your Information” for instructions on stopping text, email, or call communications.

Cookies

We do not use cookies to collect personal data from visitors.

Policy Updates

We may update this Privacy Policy from time to time. If any changes are made, we will notify you by email. Updates are generally made at most once per year.

Children’s Privacy

We do not knowingly collect personal data from minors (under age 18). If we become aware that we have inadvertently received such data, we will delete it immediately.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:
Email: info@soundclean.com
Phone: (425) 451-3337